Cancellation & Refund Policy for Digironics
Effective Date: 1st July 2025
At Digironics, we strive to provide our customers with the highest quality products and services. If, for any reason, you are not completely satisfied with your purchase, we want to make the cancellation and refund process as easy as possible. Please review the following policy carefully.
1. Cancellation Policy
- Product/Service Cancellations:
You may cancel your order or service request within 2 days of placing the order, provided the product or service has not been shipped or provided. To cancel, please contact our customer service team at contact@digiornics.com. - Non-Cancellable Orders:
Certain products or services may not be eligible for cancellation due to the nature of the purchase (e.g., custom-made products, digital downloads, etc.). Please review the product details before purchasing.
2. Refund Policy
- Eligible Refunds:
Refunds are available if the product or service is not as described, defective, or damaged during shipping. To qualify for a refund, the product must be returned in its original condition within 2 days of receiving it. Please contact our customer service team to initiate a return. - Refund Process:
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 7 business days. - Non-Refundable Items:
Certain items may not be eligible for a refund, including but not limited to:- Digital downloads or software products
- Custom or personalized products
- Opened or used items (where applicable)
- Shipping Costs:
Shipping fees are non-refundable. If you are returning an item, you will be responsible for paying the return shipping costs, unless the item was defective or damaged upon arrival.
3. How to Request a Cancellation or Refund
To initiate a cancellation or request a refund, please follow these steps:
- Contact our customer service team via contact@digironics.com
- Provide your order number, product details, and the reason for the cancellation or refund request.
- If returning an item, ensure that it is packed securely and includes all original packaging, tags, and documentation.
4. Processing Time
Please allow up to 7 business days for processing your cancellation or refund request. While we strive to resolve all inquiries as quickly as possible, certain circumstances may require additional time.
5. Changes to This Policy
We reserve the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.
6. Contact Us
If you have any questions about our Cancellation & Refund Policy or need assistance with your order, please contact us at:
Digironics
Email: contact@digironics.com
Cancellation & Refund Policy for Digironics
At Digironics, we strive to provide our customers with the highest quality products and services. If, for any reason, you are not completely satisfied with your purchase, we want to make the cancellation and refund process as easy as possible. Please review the following policy carefully.
1. Cancellation Policy
- Product/Service Cancellations:
You may cancel your order or service request within 2 days of placing the order, provided the product or service has not been shipped or provided. To cancel, please contact our customer service team at contact@digironics.com - Non-Cancellable Orders:
Certain products or services may not be eligible for cancellation due to the nature of the purchase (e.g., custom-made products, digital downloads, etc.). Please review the product details before purchasing.
2. Refund Policy
- Eligible Refunds:
Refunds are available if the product or service is not as described, defective, or damaged during shipping. To qualify for a refund, the product must be returned in its original condition within 2 days of receiving it. Please contact our customer service team to initiate a return. - Refund Process:
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 7 business days. - Non-Refundable Items:
Certain items may not be eligible for a refund, including but not limited to:- Digital downloads or software products
- Custom or personalized products
- Opened or used items (where applicable)
- Shipping Costs:
Shipping fees are non-refundable. If you are returning an item, you will be responsible for paying the return shipping costs, unless the item was defective or damaged upon arrival.
3. How to Request a Cancellation or Refund
To initiate a cancellation or request a refund, please follow these steps:
- Contact our customer service team via contact@digironics.com
- Provide your order number, product details, and the reason for the cancellation or refund request.
- If returning an item, ensure that it is packed securely and includes all original packaging, tags, and documentation.
4. Processing Time
Please allow up to 2 business days for processing your cancellation or refund request. While we strive to resolve all inquiries as quickly as possible, certain circumstances may require additional time.
5. Changes to This Policy
We reserve the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.
6. Contact Us
If you have any questions about our Cancellation & Refund Policy or need assistance with your order, please contact us at:
Digironics
Email: contact@digironics.com